Here is a list of areas to go to for specific help. (In alphabetical order)
ACE is here to provide tutoring (EOP students only). Online tutoring coming soon.
This is your one-stop shop for most things academic.
Here are some helpful areas within Academic Commons:
Please send any direct questions to firstname.lastname@example.org.
The Bengal Success Portal can help you connect with professor and advisers.
Please contact the Care Team if you have concerns about potential for harm to yourself or others.
All library services have moved online. They have created a page specifically to help you during this time.
We are here to help you if you are experiencing or fear sexual violence.
The Student Accessibility Services website contains some remote instruction information for faculty and for students with accessibility needs.
The Buffalo State Counseling Center website has some useful links for dealing with stress - scroll to the bottom for specific coronavirus issues.
Care for Your Coronavirus Anxiety: Resources for anxiety and your mental health in a global climate of uncertainty
Taking Care of Your Mental Health in the Face of Uncertainty from the American Foundation for Suicide Prevention
For those with children - how to talk to them about what’s going on
For help with anything Blackboard Learn and Collaborate related, this should be students' first stop.
Due to a building issue, the Open SUNY HelpDesk is open but not available by phone. Please contact them by using the Create a Support Request link below. We'll update once it's reinstated.
Mon - Fri: 7am - 12am midnight
Saturday: 10am - 5pm
Sunday: 1pm - 9pm
Please note: Knowledge Base articles and other self-service options are available 24/7.
Live Chat is available only during business hours.
The SUNY Buffalo State College IT Help Desk can normally be reached through the following channels:
The search bar in the top right can lead you to many knowledge-based, searchable articles for answers to many common problems.
By Phone: (716) 878-HELP (4357)
By Email: email@example.com
Please note: In an effort to protect the health and safety of College faculty, staff, and students, the IT Help Desk will be closed for in person help until further notice.
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