For help with anything Blackboard Learn and Collaborate related, this should be students' first stop.
Support Hours:
Mon - Fri: 7am - 12am midnight
Saturday: 10am - 5pm
Sunday: 1pm - 9pm
Please note: Knowledge Base articles and other self-service options are available 24/7.
Live Chat is available only during business hours.
This page is to provide resources for you to KEEP LEARNING during this unexpected change in how we do learning at Buffalo State College. Here you can find resources about how to best manage this new learning environment. This is your one stop link to the Learning Tools that Buffalo State provides and some ideas for internet access and information about software options. Students and faculty have also considered ways to best learn in an online environment – we share them here.
Please see the President’s coronavirus resource page for the latest information about the Covid-19 pandemic, how it is being handled at Buffalo State, President Conway-Turner updates, and other important information.
The SUNY Buffalo State College IT Help Desk can normally be reached through the following channels:
Online: itportal.buffalostate.edu
The search bar in the top right can lead you to many knowledge-based, searchable articles for answers to many common problems or you can open a ticket to resolve your issue.
By Phone: (716) 878-HELP (4357)
By Email: ithelpdesk@buffalostate.edu
Please note: In an effort to protect the health and safety of College faculty, staff, and students, the IT Help Desk will be closed for in person help until further notice.
